Gerneral FAQ

This document collects common issues and solutions encountered by users when using VMOS Magic Box. If you encounter other issues, please refer to relevant documentation or contact technical support.

Installation and Startup

Q1: What should I do if prompted "Administrator privileges required" during installation?

• Right-click the installation package file

• Select "Run as administrator"

Q2: What should I do if antivirus software blocks installation?

• Temporarily disable the antivirus software's real-time protection

• Add the VMOS Magic Box installation package to the antivirus software's whitelist

• Run the installer again

Q3: Which operating systems are supported?

• Windows: Windows 10 (1809+) / Windows 11

• macOS: macOS 10.15+ (on the planning)

• Linux: Ubuntu 18.04+ / CentOS 7+ (on the planning)

Q4: Installation failed, prompted insufficient disk space?

• Check the available space on the target disk, ensure at least 50GB

• Clean up disk space, delete unnecessary files

• Select another disk for installation

Q5: Program starts slowly or freezes?

• First startup requires initialization configuration, please wait patiently

• Check system resource usage, close unnecessary programs

• Restart the program or restart the computer