Help Center
HomeHelp CenterHow to Renew Cloud Phones' Subscription?

How to Renew Cloud Phones' Subscription?

(1)To renewal monthly subscription:


  • Find Buy/Renew in the left siderbar, go to Renew-> Monthly subscription device.

    buy-and-renew-page.png


  • Can filter by Product model, expired time, and device ID.

    filter-device-to-renewal.png

  • Choose any of our subscription packages to proceed with your renewal.


Plan

Standard

High-end Real Phones

Device Type

v08

v06

v04

v03

-

30 days

$4.99

$6.99

$8.99

$10.99

$11.99

90 days

$11.68

$17.09

$22.48

$27.88

$30.45

365 days

$41.55

$62

$82.35

$102.75

$112.14

Turn on Auto-renewal to automatically extend plan, ensuring your subscription never expires and preventing any service interruptions. Expired devices will be retained for a 6-hour grace period to complete renewal in time. Please know all device data will deleted after that.


(2) To renewal timed device (Pay-as-you-go):

timed-device.png

  • Find Renew -> Timed device.

  • Timed device no need Device ID, Buy a time pack then you can use the device.

  • PAYG subscription to rent device suit for only use it occasionally, it will stop billing if don't use device.  

  • How to deduct the fee:

    1. Initial Fee: a $0.29 non-refundable fee will be deducted for the 60 minutes pack.

    2. Post-pack Billing: once the included 60 minutes are exhausted, billing switches to PAYG ($0.006/min), deducted directly from VMOSCloud's account balance. Or consider buy a new time pack.

    3. Daily Cap: costs are capped at $1.00 per device per day. Enjoy unlimited usage for the rest of the day once the cap is hit.


(3) Fast way to renew device:

Right click the device to find the Renew option.

right-click-to-renew.png


Quick customer support
Download