VMOS Cloud Pre-payment Purchase Agreement

Effective Date: March 21, 2025

To use the pre - sale cloud phone service (hereinafter referred to as the "Pre - sale Service") provided by the VMOS Cloud platform, please carefully read, understand, and comply with this Pre - payment Purchase Agreement (hereinafter referred to as the "Agreement"). This Agreement is jointly formulated by you and the VMOS Cloud platform and has contractual effect. The VMOS Cloud platform will highlight important clauses in bold or other reasonable ways. Please pay special attention to clauses that may significantly affect your rights, such as exemption clauses, user right restriction clauses, and clauses related to dispute resolution and jurisdiction. If you think these clauses may adversely affect your rights in specific situations, please read them again carefully before agreeing to this Agreement or using the Pre - sale Service, and ensure that you voluntarily accept these clauses.

If you disagree with any terms of this Agreement, especially those that may significantly affect your rights, please do not engage in any behavior that accepts the Pre - sale Service (including but not limited to clicking agree/accept/next, entering the purchase process, engaging in any transactions or activities related to the Pre - sale Service, or other forms of confirmation, collectively referred to as "Acceptance of Pre - sale Service"). By using any means of Acceptance of Pre - sale Service, you indicate that you have read, understood, and agreed to sign this Agreement, established a contractual relationship with the VMOS Cloud platform, and voluntarily accept and comply with all the terms of this Agreement.

If you are under 18 years old, please read and confirm this Agreement with your legal guardian.

I. Definition and Interpretation

1.1 Service Scope

The pre - sale cloud phone service provided by the VMOS Cloud platform allows users to pre - pay for cloud phone devices that are not immediately allocated. The platform will allocate and activate the cloud phone service for users in the order of payment when there is sufficient inventory.

1.2 This Agreement

This Agreement is a specialized purchase agreement for the pre - sale cloud phone service of the VMOS Cloud platform and, together with the original Chinese - version VMOS Cloud Purchase Agreement, constitutes the complete contractual terms. When using the pre - sale cloud phone service, you need to comply with the provisions of the original purchase agreement, except where otherwise stipulated in this Agreement.

II. Applicable Law and Jurisdiction

The establishment, implementation, and interpretation of this Agreement are governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from this Agreement shall first be resolved through friendly consultation; if no settlement is reached through consultation, either party may submit the dispute to the courts with jurisdiction in the Hong Kong Special Administrative Region for litigation.

III. Service Purchase and Payment

3.1 Payment Methods

The VMOS Cloud platform supports multiple payment methods, including but not limited to credit cards, Alipay, WeChat Pay, and other global payment methods such as PayPal and cryptocurrency payments (e.g., Bitcoin, Ethereum). When purchasing the pre - sale cloud phone service, you should choose a suitable payment method and complete the payment in accordance with the relevant process.

3.2 Fee Schedule

The fee schedule for the pre - sale cloud phone service will be published on the official website of the VMOS Cloud platform or relevant service pages. The VMOS Cloud platform has the right to adjust the fee schedule according to market conditions and operational needs, and the adjusted fee schedule will be announced in advance on the relevant pages.

3.3 Pre - sale Special Provisions

Pre - sale Period and Allocation Order : The pre - sale period starts from the date you complete the payment and ends when the platform allocates and activates the cloud phone service for you. The platform will allocate and activate the cloud phones in the order of successful payment.

Inventory Insufficiency and Notification : If the platform's inventory is insufficient when you successfully make the payment, the platform will promptly notify you of the estimated allocation time through web announcements, in - site messages, client push notifications, official account notifications, emails, text messages, or regular mail reserved by customers. You understand and agree that the actual allocation time may change due to various factors, and the platform will endeavor to allocate according to the estimated time but cannot guarantee absolute accuracy.

No Refunds during the Pre - sale Period : Due to the special nature of the pre - sale service, unless otherwise required by law or the platform is unable to provide you with the service for its own reasons, the VMOS Cloud platform will not support refunds for any reason during the pre - sale period. We recommend that you carefully consider your needs and confirm your purchase intention before making the payment. The VMOS Cloud platform is committed to providing you with high - quality services and products to ensure that your payment delivers value.

IV. Service Use and Management

4.1 Account Management

You should use and safeguard your VMOS Cloud platform account and password properly. If any loss, theft, unauthorized use, or other incidents occur due to reasons not attributable to the legitimate fault of the VMOS Cloud platform, you will bear all the resulting losses. If you discover any unauthorized use of your account or password, or any other unauthorized or insecure behavior, you should immediately notify the VMOS Cloud platform and request a suspension of the relevant services. The VMOS Cloud platform needs reasonable time to process your request, and it will not be liable for any losses resulting from executed instructions during this period.

4.2 Rules of Use

When using the pre - sale cloud phone service provided by the VMOS Cloud platform, you must comply with relevant laws and regulations and must not use the service for illegal activities, including but not limited to:

(a) Violating the basic principles established by the Constitution;

(b) Endangering national unity, sovereignty, and territorial integrity;

(d) Inciting ethnic hatred or discrimination, undermining ethnic unity, or infringing upon ethnic customs;

(e) Promoting cults or feudal superstitions;

(f) Spreading rumors, disrupting social order, or undermining social stability;

(g) Promoting obscenity, pornography, gambling, violence, or inciting crime;

(h) Defaming or slandering others, infringing upon their legitimate rights and interests;

(i) Violating social ethics;

(j) Engaging in other content prohibited by laws, regulations, or national provisions.

Users shall bear all legal liabilities arising therefrom and shall compensate the VMOS Cloud platform for any resulting losses.

V. Service Suspension, Termination, and Amendment

5.1 Service Period

The service period for the pre - sale cloud phone starts from when the platform allocates and activates the service for you and ends when the selected service period expires or you terminate the service. You can consult customer service or check the relevant service page for the specific service period.

5.2 Service Amendment

The VMOS Cloud platform has the right to adjust, upgrade, or change the service content, functions, and benefits according to business development needs and market conditions. These adjustments will be announced in advance on the relevant service pages, and your continued use of the service is deemed acceptance of these changes.

5.3 Service Suspension and Termination

The VMOS Cloud platform has the right to suspend or terminate the service provided to you under the following circumstances:

(a) You breach any terms of this Agreement;

(b) You use the service illegally;

(d) Force majeure makes the service unavailable.

VI. Intellectual Property Rights

The VMOS Cloud platform owns the intellectual property rights of the platform. All information related to the platform, including but not limited to text, icons, decorations, charts, colors, interface designs, layout frameworks, related data, printed materials, or electronic documents, is protected by intellectual property rights. Unauthorized modification, distribution, rental, translation, disassembly, reverse compilation, or reverse engineering of the platform, in whole or in part, constitutes an infringement. The VMOS Cloud platform reserves the right to pursue legal liability.

VII. Disclaimer

The VMOS Cloud platform is not liable for any direct or indirect losses caused by service interruptions, data loss, user errors, etc. The platform strives to ensure service security and stability but does not guarantee fault - free operation.

VIII. Notices

Notices sent by the VMOS Cloud platform to users under this Agreement will be delivered through web announcements, in - site messages, client push notifications, official account notifications, emails, text messages, or regular mail reserved by customers. Notices are deemed delivered on the sending date.

IX. Miscellaneous

9.1 Agreement Effective Date

The VMOS company may periodically revise documents titled "... Agreement", "... Contract", "... Announcement", etc. posted on the platform. The revised content becomes part of the agreement/contract/announcement. The VMOS company will publish any changes to this Agreement on this page or through other means (including email or other notifications). If you have any questions, comments, or suggestions regarding the "Terms", "... Agreement", "... Contract", "... Announcement", etc., please raise them within three days of publication. Your continued use of the software and related products or services during this period indicates your acceptance of the revised Agreement. The "Terms", "... Agreement", "... Contract", "... Announcement", etc. take effect automatically upon publication and have retroactive effect on actions taken before the effective date.

9.2 Agreement Signing Location

This Agreement is signed at the location of the VMOS Cloud platform.

9.3 Severability

If any clause of this Agreement is found invalid, illegal, or unenforceable by a competent authority, the remaining clauses will remain in full force and effect.

9.4 Force Majeure

The VMOS Cloud platform is not liable for failures to perform its obligations due to force majeure, including but not limited to natural disasters, wars, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

9.5 Entire Agreement

This Agreement is the final agreement between you and the VMOS Cloud platform regarding the subject matter hereof and supersedes all prior agreements, understandings, or negotiations, whether oral or written.